5. Reiteration and Validation: Reinforcing Communication and Addressing Emotions
Reiterating important points can be a useful tactic when communicating with dementia patients. This doesn’t mean constantly repeating yourself but subtly rephrasing critical points to ensure understanding. For instance, if you’re discussing a doctor’s appointment, you might want to mention the doctor’s name, the time, and the purpose of the visit a few times during the conversation.
In addition to reiteration, validation of feelings is an important aspect of communication. Dementia patients might express irrational thoughts or display emotions that seem out of context. Instead of dismissing these feelings or arguing, try to validate their emotions.
This doesn’t mean agreeing with false beliefs, but rather recognizing and acknowledging the person’s feelings. This approach can help reduce potential distress and make the individual feel heard and respected.
Both reiteration and validation are significant tools in your communication toolbox when dealing with dementia patients. They can help to reinforce understanding, manage emotions, and foster a better connection between you and the individual in your care. Remember, successful communication with dementia patients often involves more than words; it’s about connecting on an emotional level and ensuring that the person feels valued and understood. (5)
